Hollie Harris, MHA President & Chief Executive Officer Appalachian Regional Healthcare, Inc. 2 PROVIDING MORE FOR APPALACHIA As we close out another trans- formative year, it is my honor to reflect on the achievements and milestones that shaped 2024 for Appalachian Regional Health- care. As you will read in the pages of “We Are ARH,” you will see that ARH is a health system defined by service, in- novation, and a solid commitment to our communities and each other. Central to our success has been the im- pact of our outreach efforts. I am proud to share that if you were to put a price tag on these efforts, more than $5.6 million would be invested in community benefit activities in FY 2024. These efforts repre- sent lives touched, needs met, and oppor- tunities created to improve the health and well-being of those we serve. From health screenings and efforts to promote good nutrition to wellness programs, education- al initiatives, and partnerships, this invest- ment reflects our longstanding mission – to care for Appalachia in every sense. This year also marked the adoption of our ARH Culture Statement — a guid- ing compass for how we care for pa- tients, communities, and each other. This statement reminds us that our work is about more than healthcare. It’s about fostering a culture rooted in service, trust, compassion, collaboration, and innovation — values that define us and reflect the resilient spirit of the Appalachian region we are privileged to serve. Service is our foundation, trust is our core, and compassion drives our purpose. Together, we have created an environ- ment where collaboration is our strength, and innovation lights the way to the fu- ture. This culture is not just a concept; it is our daily practice. It’s evident in the con- nections we build with our patients, the kindness we extend to one another, and the extraordinary care we deliver every day. As we look ahead, I want to sincerely thank every member of the ARH fami- ly — this includes our dedicated team of more than 6,000 employees, our patients, partners, and the communities we serve. You have each played an essential role in making 2024 a success and embodying the values that make “We Are ARH” not just a slogan, but a way of life. As we continue this journey, let’s remem- ber that It’s MORE than just how we care for Appalachia; it’s how we CARE for each other. Thank you for being part of this incredible story. Here’s to another year of service, growth, and making a difference — together.
